Pittacus

Request Management Simplified!

Every organization’s desired automated tracking tool to monitor fulfillment of requests from customers and others (partners, suppliers, staff members, etc).

AETINS - Pittacus

Pittacus

Benefits

  • Customer support and ticket management to monitor Service Level Agreement (SLA)
  • Manage complaints and escalations effectively and efficiently
  • No operational redundancy and reduces multiple inter-party miscommunications
  • Simple marketing tool to manage leads
  • Generate management information on demand
  • Multi-lingual capability (Arabic, etc.)
  • Web based – can be accessed from anywhere; anytime